Terms & Conditions

Awake In Wellness LLC

Ashley Nguyen

Terms of Service, Release, Indemnification and Hold Harmless Agreement

Acceptance of Terms

Last Updated: January 6, 2026

By enrolling in, purchasing, or participating in any services offered by Awake In Wellness LLC or Ashley Nguyen, including but not limited to in-person yoga classes, online yoga classes, meditation sessions, somatic practices, astrology readings, human design interpretations, coaching programs, digital products, or any other wellness services (collectively "Services"), you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety.

1. ASSUMPTION OF RISK & RELEASE OF LIABILITY

1.1 Physical Activities (Yoga, Meditation, Somatic Practices)

I acknowledge and agree that:

• I have been examined by a licensed physician within the past six months OR have consulted with a healthcare professional regarding my ability to safely participate in physical activities, including yoga, meditation, breathwork, and somatic practices.

• I am in good health and physically capable of performing all exercises and practices offered during the Services.

• The practice of yoga, meditation, breathwork, and somatic movement may expose me to risk of personal injury, muscle strain, cardiovascular stress, mental/emotional distress, disease, or in extreme cases, death. I knowingly and willingly assume all such risks.

• I will faithfully follow all instructions given to me by instructors and will immediately inform instructors of any pain, discomfort, dizziness, or unusual symptoms during any session.

• I am solely responsible for determining my own physical limitations and will modify or cease participation in any activity that feels unsafe or uncomfortable for my body.

Pregnancy Disclaimer: If I am pregnant, postpartum (within 6 months of birth), or suspect I may be pregnant, I will not participate in any physical practices until I have discussed the potential risks with my healthcare provider. I agree to follow my healthcare provider's recommendations and hold Awake In Wellness LLC and Ashley Nguyen harmless for any injury to myself or my unborn child/fetus.

Mental Health Considerations: I understand that certain practices (including meditation, breathwork, and yoga nidra) may bring up emotional content, trauma responses, or psychological discomfort. I acknowledge that these practices are NOT a substitute for mental health treatment. If I am currently experiencing mental health challenges, I agree to consult with a licensed mental health professional before participation.

1.2 Astrology, Human Design & Coaching Services

I acknowledge and agree that:

• Astrology, human design, and numerology are systems for self-reflection, self-discovery, and personal exploration—NOT predictive sciences, medical diagnoses, psychological treatment, or substitutes for professional advice.

• Any information, insights, or interpretations provided during readings or coaching sessions are offered for entertainment, educational, and self-awareness purposes only.

• Awake In Wellness LLC and Ashley Nguyen cannot and do not predict the future, dictate life choices, diagnose medical or psychological conditions, or guarantee specific outcomes in any area of my life (career, relationships, health, finances, etc.).

• I am solely responsible for all decisions I make and actions I take in my life. I will not hold Awake In Wellness LLC or Ashley Nguyen liable for any outcomes, consequences, losses, or damages (financial, emotional, physical, relational, professional, or otherwise) that result from my interpretation or application of information provided during readings or coaching.

• If I require professional advice regarding medical, legal, financial, psychological, or other specific matters, I agree to seek guidance from licensed and qualified professionals in those fields.

• Readings and coaching are not therapy, counseling, or mental health treatment. If I am experiencing mental health challenges, trauma, suicidal ideation, or psychological distress, I agree to seek support from a licensed mental health professional immediately.

1.3 Digital Products & Meditations

I acknowledge and agree that:

• Digital products including but not limited to: wellness guides, meditation recordings, human design meditations, journal prompts, affirmations, and other downloadable materials are provided as supplemental healing tools and educational resources—NOT as medical treatment, psychological therapy, or professional advice.

• These resources are intended to support my personal growth and well-being but are not a substitute for diagnosis, treatment, or care from licensed healthcare or mental health professionals.

• I will use these resources responsibly and will seek professional help if I experience adverse physical, mental, or emotional reactions.

• All digital products are for personal use only and may not be reproduced, distributed, or resold without express written permission from Awake In Wellness LLC.

2. COMPREHENSIVE RELEASE & WAIVER OF LIABILITY

I hereby RELEASE, WAIVE, DISCHARGE, and COVENANT NOT TO SUE Awake In Wellness LLC, Ashley Nguyen, and all associated instructors, employees, contractors, volunteers, agents, and representatives (collectively "Releasees") from ANY AND ALL liability, claims, demands, actions, and causes of action whatsoever arising out of or related to:

• Any loss, damage, or injury (including death) that may be sustained by me or my property during participation in Services, whether caused by negligence of Releasees or otherwise.

• Any emotional, psychological, spiritual, financial, professional, or relational consequences resulting from my participation in Services or application of information provided.

• Any technical difficulties, interruptions, or cancellations of online/virtual services.

• Any injuries sustained while traveling to or from in-person sessions.

I understand and agree that this Release includes claims based on negligence, breach of contract, or any other legal theory, whether known or unknown, foreseen or unforeseen.

I agree to INDEMNIFY and HOLD HARMLESS Releasees from any loss, liability, damage, or costs (including attorney fees) that may arise from my participation in Services or my violation of these Terms.

3. NO GUARANTEES OR WARRANTIES

I understand and agree that:

• Awake In Wellness LLC and Ashley Nguyen make NO GUARANTEES, REPRESENTATIONS, OR WARRANTIES (express or implied) regarding:

  • Specific results, outcomes, or transformations from participation in Services

  • The accuracy, completeness, or reliability of any information provided

  • The suitability of Services for my particular situation or needs

• Results vary based on individual effort, circumstances, and other factors beyond the control of Releasees.

• Testimonials and client reviews represent individual experiences and do not guarantee similar results for all clients.

4. BOOKING, PAYMENT & CANCELLATION POLICY

4.1 Booking Requirements

• All Services must be booked in advance through the Awake In Wellness website (www.awake-in-wellness.com) or authorized booking platform.

• Payment is required at the time of booking unless otherwise agreed upon in writing.

• It is my responsibility to arrive on time for scheduled sessions. Late arrivals may result in shortened session time or denied entry, with no refund issued.

4.2 Cancellation & Refund Policy

For Individual Sessions (Yoga, Meditation, Readings):

• Cancellations made at least 24 hours before the scheduled session will receive a full refund or credit.

• Cancellations made within 24 hours of the scheduled session will NOT be eligible for refund. No exceptions.

• No-shows (failure to attend without prior cancellation) will result in forfeiture of payment with no refund or credit issued.

For Multi-Week Programs (e.g., The Awakened Blueprint):

• Payment plans and refund eligibility will be outlined in the program-specific agreement.

• Refunds are generally NOT available after the first session has been completed.

• Partial refunds may be considered on a case-by-case basis for extenuating circumstances (medical emergencies, etc.) at the sole discretion of Awake In Wellness LLC.

For Digital Products:

• All sales of digital products are FINAL. No refunds will be issued after download or delivery.

4.3 Provider-Initiated Cancellations

• Awake In Wellness LLC reserves the right to change schedules, instructors, formats, or cancel Services without prior notice.

• In the event of a cancellation by Awake In Wellness LLC, clients will receive a full refund or credit for future services.

5. CODE OF CONDUCT & COMMUNITY GUIDELINES

I agree to:

• Conduct myself in a respectful, considerate, and non-disruptive manner during all Services.

• Respect the privacy and boundaries of instructors and other participants.

• Refrain from recording (audio or video) any sessions without express written permission.

• Not engage in behavior that is discriminatory, harassing, threatening, or otherwise inappropriate.

Awake In Wellness LLC reserves the right to:

• Remove any client from Services if their behavior is disruptive, disrespectful, or violates this Code of Conduct.

• Terminate Services and revoke access without refund for violations of these Terms.

6. INTELLECTUAL PROPERTY & CONFIDENTIALITY

6.1 Intellectual Property

• All content, materials, recordings, handouts, charts, reports, and resources provided during Services are the intellectual property of Awake In Wellness LLC and Ashley Nguyen.

• Clients may not reproduce, distribute, publicly share, or commercially use any materials without express written permission.

6.2 Confidentiality

• Information shared during private sessions will be kept confidential, except where disclosure is required by law or necessary to prevent harm.

• Clients may be asked for permission before their testimonials, reviews, or case studies are shared publicly (anonymously or with attribution).

7. PRIVACY POLICY & COMMUNICATIONS

7.1 Privacy

• Awake In Wellness LLC respects client privacy and will not disclose personal information to third parties without consent, except as required by law.

• By enrolling in Services, clients consent to the collection and storage of necessary personal information (name, email, payment details, health information disclosed during sessions) for the purpose of providing Services.

7.2 Communications

• By enrolling in Services, clients agree to receive communications from Awake In Wellness LLC regarding:

  • Scheduling, confirmations, and reminders

  • Program updates and resources

  • Marketing communications, promotions, and newsletters

• Clients may opt out of marketing communications at any time by contacting hello@awake-in-wellness.com or using the unsubscribe link in emails.

8. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW:

• Awake In Wellness LLC and Ashley Nguyen's total liability for any claims arising from Services shall not exceed the amount paid by the client for the specific Service in question.

• In no event shall Awake In Wellness LLC or Ashley Nguyen be liable for any indirect, incidental, special, consequential, or punitive damages (including but not limited to lost profits, emotional distress, reputational harm, or loss of opportunity) arising from participation in Services.

9. MINORS

• Clients under the age of 18 must have the consent and signature of a parent or legal guardian to participate in Services.

• A parent or legal guardian must be present during all sessions involving minors.

10. MEDICAL & MENTAL HEALTH DISCLAIMER

IMPORTANT: Services provided by Awake In Wellness LLC are NOT medical care, psychological treatment, or therapy.

I understand and agree that:

• I should consult with licensed healthcare professionals (physicians, therapists, counselors, etc.) for medical, mental health, or psychological concerns.

• I will not use Services as a substitute for professional medical or mental health treatment.

• If I am currently taking medication, undergoing treatment, or have been diagnosed with a medical or psychological condition, I will inform my healthcare provider before participating in Services.

• Awake In Wellness LLC and Ashley Nguyen are not responsible for any adverse reactions, injuries, or health consequences resulting from my participation in Services.

Emergency Situations: If I am experiencing a medical or mental health emergency, I will immediately contact emergency services (911) or seek help from a licensed professional. Services are not appropriate for crisis intervention.

11. GOVERNING LAW & DISPUTE RESOLUTION

11.1 Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of the State of Hawaii, without regard to conflict of law principles.

11.2 Jurisdiction

• Any disputes, claims, or controversies arising from or relating to these Terms or Services shall be resolved exclusively in the state or federal courts located in Hawaii.

• I consent to the personal jurisdiction of such courts and waive any objection to venue.

11.3 Severability

• If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

12. ACKNOWLEDGMENT OF UNDERSTANDING

By booking, enrolling in, or participating in any Services offered by Awake In Wellness LLC or Ashley Nguyen, I acknowledge that:

• I have READ and UNDERSTOOD these Terms and Conditions in their entirety.

• I have had the opportunity to ask questions and seek legal counsel if desired.

• I am entering into these Terms voluntarily and of my own free will.

• I understand that I am WAIVING LEGAL RIGHTS, including the right to sue for negligence.

• I agree to be bound by these Terms and accept full responsibility for my participation in Services.

13. CONTACT INFORMATION

Awake In Wellness LLC
Ashley Nguyen
Email: hello@awake-in-wellness.com
Website: www.awake-in-wellness.com

For questions regarding these Terms and Conditions, please contact us at the email address above.

BY PROCEEDING WITH BOOKING OR PARTICIPATION, I CERTIFY THAT I HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY THESE TERMS AND CONDITIONS.

These Terms and Conditions were last updated on January 6, 2026, and may be modified at any time. Clients will be notified of significant changes. Continued use of Services after modifications constitutes acceptance of updated Terms.